On 10/27/09 I placed an orderfor two soy candels and shortly after that was billed on my credit card for $41.12 On Nov. 11th I sent an E-Mail to inquire about my order. The return message indicated she had a medical problem and would have all back orders shipped by Monday Nov. 16th. It is now Dec 1st and I still do not have my candels I have called and EM the company and get no response.