Bryony D.’s Reviews of PrinceReigns & more

Bryony's Profile

Review 1
First Reviews
0
Votes 2
Thank Yous 0
Fans 0
Profile Views

164

Contributor Level

Total Points

PrinceReigns

Skin Care

“Thanks for the refund.”

8/29/18

• Updated review

I placed my order at www.princereigns.com. I received an email from *******@princereigns.com stating "We will be shipping your order in 1-2 business days." I received a refund from Princereigns only after posting a negative review on this site. I don't like posting negative reviews but I couldn't get anyone at Princereigns to respond by email or phone and I was out $200.

Comments (0)
3.1K Views

Helpful (2)

Thank you

“Never received product; no response from company.”

8/23/18

• Previous review

Same experience as Rose S. Below. I placed an order and the company charged my credit card but I never received the product. I received a confirmation email but it did not contain a tracking number or a phone number for customer service. I went back to the website and realized there is no phone number posted anywhere. If you click on "Contact Us" you get an email inquiry form. I submitted an email five days ago. No response. I called the 855 number in Edouard's response below on this site. No matter which selection I picked -- even dial '0' for operator - call went to the same voicemail number. The sad thing is, this used to be a great product. The website on my credit card statement associated with the charge is not the website where I placed my order. Sketchy. Beware.

edouard j. – PrinceReigns Rep Over a year old

Bryony purchased from an online reseller which we could not find as there was not much information provided by him. There is only so much we are capable of when clients try and purchase online on amazon or ebay. As a policy we do not recommend clients purchase from unauthorized retailers.