P J D.

Ordered some acoustic Guitar strings approx 3 days ago. Guaranteed express delivery promised via Parcel force
Initial comms on purchase Good, but, unfortunately response poor in the following day or two

Latest update: this evening

Package received via Parcel Force this afternoon, and all OK, although with slight damage. Internal contents thankfully fine
Comms have improved dramatically. Understand that Box Music have received high traffic enquiries from customers, re delivery status which reflected late response to e-mail enquiries
Overall would recommend Box music, but some patience required
You can expect everything to go OK eventually

Thanks again guys, for pulling out the stops. Also good quality merchandise

Kind regards
Philip J