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I got autosubscribed for a full year. After requesting a refund 10 minutes after autosubscribed, I requested a refund or to at least drop my subscription to a month rather than a year. They blew me off and told me they can't do that. Not to mention the website had zero helpful information for any of my classes. I just wanted help on one problem and now I'm $54 in the hole. And you wonder why the youth are poorer and poorer. They're being scammed and abused from companies like Brainly.
Products used:
Brainly Plus
Bryce B.'s review of Brainly earned 5 Very Helpful votes
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Hello Bryce,
Thank you for contacting us.
Unfortunately, we do not process refunds, according to our policy. You can learn more about it in our email communications and in our Help Center —> https://bit.ly/refund-policy-brainly
Please note that we send expiration reminders when the subscription is about to renew. We also inform the users that we do not provide refunds if the subscription is not canceled on time. This information was included in the emails sent to you.
If you have any questions, please always feel free to get in touch by sending an email to subscriptions@brainly.com with the subject line “[Jabber] Review”.
Cheers,
Brainly Team