Bryan D.

I gave Adorama a 1 star review, because I needed a new machine by Thursday, I ordered it, and was informed it was backordered. When I complained, here and to Adorama, the problem was resolved immediately, the machine shipped and I got it as promised. I really appreciate it Hoand wanted to let everyone know, that is the kind of service I've received in the past, and the reason I felt comfortable ordering from them.

However, there was some weirdness. I took pictures of the unboxing, and the original Apple box was double-boxed for shipping. Awesome. The Apple box was slightly crushed on one corner, but the shrink wrap was completely intact. When I opened the box and removed the translucent plastic wrap Apple puts on its products, there were hand prints all over the macBook and the top case had a water ring, which look liked someone sat a beer bottle or Red Bull can (for circumference reference) on it. That wiped away with a rag, no harm no foul I guess. But there also appears to be a little ding in the case just above the touch bar. It's very odd.

I took pictures if anyone wants to see, I gonna tell myself those water marks were from the factory because I really need the machine now and I can't send it back. I guess I'll just have to live with it.

Still, over all, Adorama came through. The price was the best I found and there was no tax and free shipping which resulted in almost $300 in additional savings.

I'll definitely shop with them again.