Bruno S.

I had a problem with a $100 gift card, I'm a prime and more than regular customer of Amazon.ca as I order at least 4/5 items a week... They never seemed to be able to help me, chat support is in India and they don't care the less, trying to finish the conversation and pass to the next... I went to escalation, it's email only and they wrote me only one time to have the proofs; I sent them and never heard back from them... basically meaning I have to sit on my $100 cash money... Disgusting and dishonnest practice...