Bruce S.

It is very disheartening when you order a product online and parts are damaged. I am so grateful for having dealt with Gabriele who addressed the problem very promptly. The new parts arrived quickly and that is a testament to her commitment to excellent customer service. Not only that she was very cordial and at no time acted like I was a burden. This is the kind of company you enjoy doing business with. We are all under a very stressful time with this virus and its nice to know that someone really cares about you when they may be going through rougher times then you are.