- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I recently ordered 12 conference room chairs from Bison Office, and while the majority arrived in perfect condition, one chair was damaged during shipping. However, I was pleasantly surprised by the prompt and efficient response from the company's customer service team. After providing notice and pictures of the damaged chair, they quickly arranged for a replacement to be sent out, which arrived in less than a week. Overall, I'm satisfied with the quality of the chairs and impressed by the company's commitment to customer satisfaction. Thanks for helping to make our area look impressive and elegant!
Franco Manueli
VP & Branch Manager Peoples Mortgage Company
Products used:
Benmar High-Back Leather Office Chair
Franco hasn’t received any votes.
Franco hasn’t received any thanks yous.
Franco doesn’t have any fans yet.
Franco isn’t following anybody yet.
Empty.
Wow, their customer service is impressive. I reached out via email and received a response within...
I ordered a set of tables and had a minor issue with one of them. Their customer service was...
Dear Franco,
Thank you for your feedback!
We're glad to hear that our customer service team was able to assist you promptly and efficiently with the damaged chair. We're delighted that the chairs are making your conference room look impressive and elegant.
We appreciate your business and hope to serve you again in the future.
Best regards,
BisonOffice