Brooke T.

I mom bought me a year of birchbox for Christmas last year for $120 because of a deal they had. Come this December, I get charged $165 for another year of boxes. I go on my account so confused. I emailed them I was confused and then started doing some research online to find that other people have had the same issue because there is an auto renewal. When I made an account I never saw anything about an auto renewal. There is an on and off switch on my account that was set to on. I was never asked for this to be turned on and never got an email I was going to get renewed. I will never be using birch box again.