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I don't care for the email based customer service. I feel like conflict resolution would be better facilitated by a phone conversation.
For being an up and coming company their customer service is mediocre. Maybe Amazon has just spoiled me, but I expected more.
I find the user interface underwhelming too. If I pick a subcategory of snacks but change my mind, I have to re-enter all my preferences. That is miserably time consuming especially considering you want me to rate every delivery.
I'm trying to get through prepping for a professional exam. I will be parting with the service once I have more time to devote to nutrition after the exam.
* Graze attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Brooke O.'s review of Graze earned 2 Very Helpful votes
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