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I read good reviews before I ordered a higher priced item and then after I placed my non-returnable order all I read were terrible reviews! I started to panic that it had been almost a week and I still hadn't received a shipping confirmation (it's the 15th and it was supposed to be delivered on the 17th) I live chatted my concern and the man reassured my my order was being ready to ship. I get home 30 minutes later and the item is sitting on my porch and I have an email for shipping. So they need to work on that aspect but I'm very happy my item showed up and it's exactly what I thought I was getting!
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By far, best price on the internet. The emails were overly-detailed and were clear about the...
Hi Brooke,
Thank you for your feedback, I am delighted you are happy with your purchase:)
So sorry the automated email was sent after the shipping process began, so strange! We will certainly be looking into this to improve it for the future.
Again thanks for your lovely words, have a lovely evening!
Yours in style,
Maureen
Gilt Customer Service