For Business
Write a Review For Business Write a Review
Thumbnail of user brittc16

Britt C.

Contributor Level

Total Points
80
0
1

1 Review by Britt

Showpo

  • Showpo

“Good Customer Service but Incorrect Returns Policy”
1/8/19

I recently received some shorts that were the incorrect size. I filled a form out and had no issues with returning the item. I did need another pair of shorts but needed them quickly so called and got issued my store credit straight away which was great. When I checked my account, I noticed that the credit was for the exact same amount that I purchased the shorts for, not the 120% store credit that is mentioned on the returns slip.
I do not mind that I didn't receive the 120% but did get the 100% store credit, however it just needs to be removed if the case is only 100%. Otherwise, great customer service.

  • Comments (0)
  • 140K Views
Helpful  (0)
Thank you
Thumbnail of user jessg25
Showpo -. – Showpo Rep

Hey Britt,
We are so pleased you are happy with our customer service! We try our best to ensure our customers have a fab experience when shopping with us!
I totally understand your frustration with this, I have raised this with our warehouse as we are currently in the process of changing our returns system:)
Your feedback is so appreciated! Thank you so much for this review and for the 4 stars!
Kindest, Nikita Xx

Britt hasn’t received any votes.

Britt hasn’t received any thanks yous.

Britt doesn’t have any fans yet.

Britt isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user verribxev
Bianc V. reviewed Showpo
5/13/23

I basically told them that I was not aware of their return policy due to the fact that this was...

Thumbnail of user genevieven27
Genevieve N. reviewed Showpo
3/31/23

WOW amazing quality first off! Second, the fit! Literally all the dresses I bought fit me like it...