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We bought this for our tradeshow. It showed up almost as quick as it took me to order it, I was very pleased. We did a test run on the setup of our booth and it looked great, it looks sleek and nice.
They get to the tradeshow, and people's heels were puncturing the floor. Our VP was at the tradeshow and he was desperately trying to grab something so we weren't just punching holes in our money.
I looked on the website and saw that it said 100% puncture resistant against heels. I called the company, left a message and sent an email. I got a response immediately from my email. He said that the floor is NOT puncture resistant and that if we needed it to be, we needed to purchase something else.
If the floor is not puncture resistant, the wording should say, "THIS FLOOR IS NOT PUNCTURE RESISTANT, to ensure puncture restistance order such and such". What flooring for a trade show is not puncture resistant? So upset about this. I was just sent pictures of the flooring and we will not be able to use this next year.
Such a waste of $600+
Will not be purchasing from them any more.
Brittany M.'s review of MatsMatsMats earned 3 Very Helpful votes
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Unfortunately, this customer apparently ordered the wrong product online. Contrary to what this reviewer states, our website does not claim that the SoftWood tradeshow floor is puncture resistant against high heels. In fact, on our SoftWood page (which is the product this customer ordered) located here...
http://www.matsmatsmats.com/commercial-industrial/trade-show/soft-wood.html... the sixth bullet point specifically says:
"If you need a top surface that is 100% puncture resistant against high heels, more puncture resistant against sharp objects and more impression resistant against heavy objects, try our SoftRubber or Premium SoftCarpet."
It is these other two products (SoftRubber and Premium SoftCarpet) that are puncture resistant.