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helen k.

Contributor Level

Total Points
81

1 Review by helen

  • ShopGoodwill

3/18/24

I have found a lot of nice things priced very well on shopgoodwill but the shipping prices are grossly inflated at almost every individual seller. I have also noticed that keeping an item on a watchlist guarantees that you will get shill bidding on that item. I just won an item where the price rose by $12 in the last 30 seconds despite the fact that I was the last bidder. There were 2 other bidders that bid on the item the day after I placed it on my watch list, which was day 6 of a 7day auction, and strangely, the item was still priced at the $8.99 opening price even after the second bidder placed a bid. There were no other bidders after that until, as I said, I placed my bid in the last minute of the auction and inexplicably, the price rose in the last seconds. This was the the second set of an identical lot that I had won from the same location the previous day and it is quite obvious that the added $12 just about covered the loss they incurred by giving me combined shipping.
There are other scammy things I have seen on there and even a racist description of an item that was made in china. It was such an ignorant and offensive posting that should have been noticed by a supervisor or something and it led me to believe that some employees who make these listings can get away with stuff that is at the very least unprofessional and often from what I have seen, a total scam that no one will answer for.
I really used to like this site and it allowed me to buy things for my home that I would be otherwise unable to afford. I'm sure not all locations are conning people but enough of them are that you can get ripped off half of the time. Someone needs to help consumers when practices like this are happening out in the open and are tolerated or not questioned because they site represents itself as a charity. I seriously doubt that a place this crooked is interested in helping people and as of yet, there is no reliable way to make a complaint that will be heard by anyone that can help.

Tip for consumers:
I really thought I was helping people by purchasing of a site that calls itself a charity.

Products used:
Variety of products.

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