Brittany C.

There needs to be a lot more price transparency on the site. Alluding to cheaper fares when you're going to turn around and charge the same amount as booking through the airline is misleading. When I asked if this could be remedied at all, I was told this is just how it is and to avoid merchant fee. Frank blew up my phone and e-mail multiple times a day as my bank had an issuing thinking this was a fraudulent charge- I was beginning to think that to. Seems like my tickets are in order now but I still feel scammed and will not be recommending this service to anyone. I will go out of my way to tell my friends and family to avoid Cheap Best Fares at all costs.