Brittany C.

I am so beyond frustrated with the situation. I ordered 60 items for NEXT DAY AIR by 10:30 am for $108. Noon next day comes and no item received. I called the company and the owner I spoke to was so, extremely rude. He told me it was my fault that I can't read that, in small print on the email after you order it says orders are processed next day. Which would result in 2 day shipping. He refused to cancel the shipping charge but would refund $25 of the $108 for "my" mistake. He was screaming at me as I tried to stay calm. Then told me he refused to ship to me. I repeatedly stated how frustrated I was and eventually hung up. I have never in my life been spoken to the way this man has. He was so degrading! He is a scam, this company is a scam. There is NO way this man has worked at this company for 20 years and treated customers the way he does. I'm still fuming.