I really hate that I had to give them any rating at all. I placed an order, TWO orders to be exact a year ago, April 30th. I reached out to customer service a few times throughout 2020. Guess what? $80 wasted. I never received anything I had ordered and customer service refused to refund me because they're "personalized products". At this point it's like do I really go after them for that $80 or just give up because they're a fake company who scam people either way, STAY AWAY. Go to ETSY and spend that extra $5-$10 on an actual product that you'll receive.