Brit B.

Absolutely brutal customer service. Of course, it is not the representative but they have made it ridiculously difficult to return an item that only didn't fit. They try to bargain deals instead of the 'no hassle returns'... They also stated that my dress was custom order when it was definitely not and therefore tried to offer 30% return of the item as a 'final option'. I would never recommend them. The only reason I would give them a 0.5 star is because the color of the dress was as represented on the site, but that's the only thing that is. I'd recommend spending your money elsewhere, even if it's a bit more expensive.