I was considering buying from here after hearing about how great their Jamie Jeans are. Upon buy I registered to receive 10% off. Long story short the promo code didn't work. I reached out to customer service to see if they could right the situation, they asked for a screenshot of the promo email and after I provided it they told me to make my purchase first and then I would be refunded 10%. Shame on you TopShop. Your customer service will be your downfall.