Bridie F.

I wanted to purchase real tickets for my husbands birthday for the NASCAR Race Loudon NH - I went to the speedways' website to buy the tickets so I could have the NASCAR tickets which everyone else and their sister seem to have in their possession. I paid the full face value PLUS fees PLUS shipping so I could have original NASCAR tickets only to get in the mail the generic Ticketmaster Tickets. I went onto the online chat for Ticketmaster and had someone by the name of Alfredo who told me that there was no where on their website that promised the real event tickets... my retort was... you're right just as there is no where on the website that says you WON'T get them. He informed me that he didn't feel Ticketmaster should have to divulge that information when it's never an option to begin with. Then tried telling me that because I can't find the actual photos of the real tickets on their website that they aren't available but I know several people that have them not to mention had I known that I couldn't get the tickets the right way I would have gone to the track on Sunday and gotten what I wanted to begin with for probably 250 dollars less. He told me to take it up with the Speedway and they do not feel they misrepresented at all what I would be getting. Then gives me 2 phone numbers that aren't accepting phone calls. Not happy with Ticketmaster and will never again buy from them... ever.