Bridget S.

I ordered two shirts that were a different style. It took a while to receive the one and when it came it was too big. I called and asked if I could exchange it for a smaller one and they said they could send the second one in a small because it hadn't been sent out yet. It took a very long time to receive the second one and when I did receive it, I left them a message right away stating that they sent a medium instead of a small like we had discussed. I didn't even try the second one on because I know it is too big. They didn't respond and I did receive many emails wanting me to purchase other products and I did respond to one email but again they did not acknowledge it. I had the two shirts siting in my closet and even responded to a text (among the several texts they sent wanting me to purchase more products). I did call today and they said too much time had lapsed so they couldn't help me. Now I have 2 shirts that I cannot wear. When they first said they would send me the small in the second shirt so I could see if I like how it fit, they knew it would be more than 60 days and at the time they said it was OK. But it apparently was not. I have to say their product is good quality and I have ordered in the past. But because they did not keep their word I would not recommend this company. It was ok for them to take the time they needed because they didn't have my shirt in production.