Bridget C.

This might be a no-brainer to some. But I guess it wasn't to me. Ideally I wanted to fill out my shipping/billing stuff online myself, but when my first order cancelled & second one wouldn't go through I called. First off my first package was delivered to my billing address- which was inconvient for my situation. Then my second package arrived at my neighbors house (obviously FedEx's fault bug still). Secondly the shoes I ordered (two pairs of converse) came in completely wrong sizes. I am a womens 11 & one pair came in a kids 11 & the other a men's 11. But when I went into my closest Journey's location to exchange they were very nice about it. Overall I don't want to be ajerk complaining- I merely just want to say if I were you I would go un store or just order online & not over the phone. Also be prepared for possible shipping to billing address yours is different like mine! So just be aware of how you order your purchases & the shipping company the use & you should be able to give a better review than me haha!