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I purchased shirts from LL Bean - dress shirts - and all of them developed a specific defect. A set of holes (little tears) appeared - regularly spaced around the collar. On six different shirts. In the same place.
I sent pictures to customer service, asking whether there had been other reports of poor quality with these shirts. There was no meaningful response.
After years of purchasing from LL Bean, I have now shifted to other companies.
Brian W.'s review of LL Bean earned 2 Very Helpful votes
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LLBean was once a great store. When they had their lifetime guarantee on all products, the...
