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Brian U.

Contributor Level

Total Points
80

1 Review by Brian

  • Zazzle

8/10/18

I ordered two shirts. One Polo and the other a T-shirt. Both shirts are way to small for the labeled size. Their idea of a size Large is every other stores Med or Small. If you wear a Large size you had better order a XL or 2XL to get it to fit properly. The material quality is not very good for the price and the print quality is not very good as well. Neither shirt I ordered is wearable. The total cost for the order was $75.27 yet they only refunded me $68.28. I guess 100% Satisfaction Guaranteed is really only 90%. PayPal Transaction Details below.

Original transaction details
Description Unit price Qty Amount
Bold Tigers Custom Name F-15E Jet Polo Shirt
$28.40 USD 1 $28.40 USD
/Note
336th FS Strike Eagle w/Call Sign T-Shirt
$34.40 USD 1 $34.40 USD
/Note
Subtotal: $62.80 USD
Tax: $5.48 USD
Shipping and handling: $6.99 USD
Insurance: ----
Total: $75.27 USD

Refund to Visa Credit Card $68.28 USD

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Zazzle S. – Zazzle Rep

Hello BRian,

I am so sorry to hear about this. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. A member from our customer service team will be reaching out to you directly via e-mail.

We look forward to assisting you further!

Thank you,
Christine

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