Despite 10 days passing since a return was delivered and signed by Bluefly, got no email confirming the return was processing. Emailed customer service and heard back the next day stating they processed a refund that day. Took an email from me to process a refund. The response also stated that it will take 5-10 business days for the refund to post to my credit card. Been 10 business days and still don't see a credit. They are prompt in immediately billing your card when an order is placed. Terrible service. Will not shop with them again.