I met Jack in person at his NYC Office. He is extremely professional and it was a big change from the store front/tea room type places I had been to! I also see Jack in his Cleveland Location when I am there on business. I also do telephone readings with him too (but I have to say his energy is amazing in person-he lifts you right up into another dimmention or something) I came with love problem. Highly Recommend. He has helped me more then words can express. Definitely will be back!