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Brianne D.

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1 Review by Brianne

Kayak

  • Kayak

“I would give 0 stars if I could. They stole our money”
3/19/21

We booked a flight through Kayak and it has been a nightmare ever since. First they charged our card 400 extra dollars for no reason! Then when we went to check in to fly home we found out that someone at kayak used our confirmation code and canceled our flight home. Leaving my family (with 2 small children) scrambling to find a way home. We never got an email saying your tickets were canceled, we never got our money back. We had to pay an extra 1000 dollars and 4 hours on the phone to try and fly our family home! I will be looking into this company more and look into legal action against them! DO NOT I REPEAT DO NOT USE KAYAK!

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