I AM NOT affiliated with Dressale. This is an honest review. I stumbled across Dressale looking for a prom dress I had seen pictured in multiple other places before. I ordered, because it was on sale, put in custom measurements, and the same night, received an email telling me that things were confirmed. Blah blah. It was set to arrive on March 3rd. I ordered Jan 29th.
1. The emailing is sketchy. I do agree that they are not always clear, and they have trouble understanding. Keep your emails simple and they should reply wholeheartedly.
2. PUT IN CUSTOM MEASUREMENTS. I can not stress enough that the extra $20 is worth it. Do not trust sizing on sites if you have the ability to be specific. My dress came in and fit my like a glove. If you want to order it bigger to have it taken in if needed, then add a few inches to your custom sizing, but do not choose a preset.
3. Getting insurance is up to you, but remember they are shipping from China, and since some reviews are not reliable, there is no way of knowing whether or not your dress is stuck somewhere in an alley or in the ocean. They might snag you with the "you can not return it after 7 days" bill.
4. Don't get your hopes up. Sure, what is pictured may look really good, but that is not you standing in the dress. Do not expect yourself to look like a model, you should expect just a well made dress that flatters you in the right areas. (I'm shocked that people bought wedding dresses on this site.)
5. Give it time to process and ship. I waited a whole month. My dress arrived the 29th of February, earlier then expected.
I hope these little tips helped, but remember that not everything is as it seems on many of these sites. Be careful with your money, and make sure you read up on reviews before ordering-always!