Not sure about the other negative reviews, but from my experience it was great.
I bought a pair of sunglasses, asked the seller heaps of questions and he answered all of them.
Also, they were coming from China so i thought it was going to take 2 months to get here but they came in less than a week (6 days) and I live in Australia.
Would definitely recommend again.
Hi Brian,
Thank you for your purchase. We are delighted that you are happy and satisfied with the product(s) you ordered from DHgate.com.
Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/
Regards,
Sil
Customer Service Center
DHgate.com