Brian K.

I have been on and off Shopgoodwill.com going on 6 years. What I've learned about this site and the charity it funds is the administrators of this business is only concern whatsoever is profit. I think a good portion of Americans believe Goodwill helps the needy. What a huge misconception that is. The closest they come to that is providing low paying jobs to sell the huge amount of merchandise good-hearted Americans donate thinking they are helping the needy. Goodwill does NOT directly help the needy. The CEO of this so called nonprofit charity is paid millions annually. Its quite a scam making millions for a select few.
Now about their auction site. As briefly as I can explain. Overcharging for shipping is a mainstay. You can expect it everytime. Tacking on a bogus handling charge which can be upwards of $4 per item. Ridiculous. Then turnaround on shipping the items. Plan on waiting 5-7 days before an item is even shipped plus the shipping time itself, another 2-5 days. Its really not worth it. It may seem like a great deal intionally but its truly not. The perfect business because all of the product Goodwill sells is donated to them. Unreal, please if you want to donate then donate to a real charity that actually helps the needy.