My first clue should have been the low quality of the website. Some of the videos were good, but no where do they say that it is a monthly fee. Beware.
Update: I tried to log back in (after being charged the $37.00) to try to request a refund, but my account was already canceled. That means I paid $37 and instead of canceling the membership when the month was over, it was canceled immediately without being refunded Probably the worst experience I have had with an online vendor.
Hi Brian,
I am sorry to learn about your experience with us. I hope you have contacted our customer support at info@trainpetdog.com to resolve the issue.
During ordering, we offer a FREE Trial for a monthly membership site - and we don't charge for it for a month. Customers can cancel their membership during the free rial and they won't be charged for it at all. Even customers can cancel it after they are charged and they are immediately removed from the recurring payment. Also, if customers ask for a refund, they are refunded immediately.
Regards
Nancy