Brian J.

First thing, don't give them your credit card info. I recommend that you read their Better Business Bureau file. They actual earned a rating of F. Looks like they got some extra credit because they have been in business for 141 years. This was enough to pull them up to a D-. They clearly don't care about their reputation or their customers. I now see that so many others have had a similar experience with Dow Jones. Once they had my credit card, they charged more and more each time. When I removed authorization and deleted my card from my account, they had saved an old expired card that I had replaced several years ago and charged it without my permission. To make it even worse they never delivered any of the papers they charged me for. They refuse to refund any of the money, even the unused part of my subscription. They are still not delivering any papers.