Brian H.

When the Century Link contractor buried the Century Link cable he cut a electric line that went to a yard light and sump pump. I didn't notice until several weeks later. I called Century Link and was hung up on 4 times. Each time I had to go through the same system to reach someone who was connecting me with risk management. Then the line disconnected. I made sure they had my call back number. They called me back one of the 4 times but I was then disconnected again. Each time I was on the phone with them over 25 minutes. It has now been over an hour since the last hang up and no call back.