Had a perfectly unopened Kaws figure I listed through the site. Never even taken out of the original shipping box. Left original receipt etc. Sold the item. Shipped it to them for authorization. They said the could authenticate it. I asked why, then I get it was a manufactured defect. I send send pictures. Then they tell me it was opened. I return with why was it opened. Because they opened it to authenticate yet they don't sell opened items. Now they f'ed me and have the audacity to charge $13 for shipping. Do your self a favor and stick with eBay and trusted message boards
First pic was what I sent, second is what they did to my item