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Just got off phone with customer service (LOL) who sent my dog's meds to wrong address. Then they asked me to drive to wrong address to get it. When I said no I wouldn't they gave me the runaround and blamed me for the error. Funny thing is, this was one part of a multi-med order. The other meds arrived on time at the correct address. Hmmm... how could that happen if I put in wrong address? Chewy has been permanently deleted from my vendor list.
Tip for consumers:
Horrible customer service experience.
Brian C.'s review of Chewy earned 4 Very Helpful votes
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