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I started a free trial but found that it didn't suit me. I cancelled on May 5 2018 but my account was billed on 31 May. I guess I am just one more who have been scammed by this group.Is there any way of involving them in a legal way? Stay away from them. It looks like I will have to cancel my card and get a new one. More expense and hassle.
Brian B.'s review of Scribd earned 3 Very Helpful votes
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Hi Brian - I'm very sorry to hear about your unexpected charge. No need to cancel your card, we will absolutely help with a refund. In most cases such as yours, a user either had a second account they forgot about or they did not fully cancel the subscription. Regardless of reason, we absolutely will make sure your account is canceled and issue a refund. Please send us an email to help@scribd.com with ATTENTION JAMES in the subject line and it'll be personally taken care of. Thank you!