Brian B.

I've had two experiences with unlock river. The first time I used their service to unlock an iPhone 7. It cost 30 euro and the ordered was completed in three days. Was a great experience. BUT! The second time... not so good. I paid them 70 euro to unlock an iPhone 6. After a month of no unlock confirmation email I emailed their customer service. They advised they were having issues with that particular phone carrier and would refund the money. However I'm not sure why they didn't just email this info in the first place. I fully believe if I hadn't inquired as to why the phone was taking so long to unlock I never would have heard from them. Even worse it's been almost a month since they said they would provide a refund and I'm still waiting. As far as I'm concerned unlock river stole 70 euro from me. Use the service at your own risk my friends. Good luck.