I recently sold a used iPhone 6 on eBay. The listing described everything exactly as it was and I had a no return policy. This means that unless I had falsely advertised, the buyer cannot return the item. This is not something that is hidden or convoluted. However, shortly after receiving my phone, the buyer complained about issues I had listed and started something with eBay. I was forced to accept a return AND issue a full refund. I also had to pay shipping both ways. On top of that, I was charged over $20 for the return policy. Its ridiculous as I followed the rules and policies to the letter and I was cheated. Im a college student treeing to make ends meet and companies like eBay make that even more difficult. While eBay had a good start early on, they are no longer a trustworthy company. Take your services elsewhere, for your own sake.