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NO SENSE OF URGENCY... hiring nice people to handle complaints doesn't get the products delivered... I placed an order on July 30, paid for upgrading shipping, which showed I would receive the order by August 9. That means it would have to ship by August 8... well, called on August 8... still in production, with no expected completion date... and customer service cannot even call production?
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Hello Bret,
We truly apologize for the delay on your current Zazzle order. I completely understand your concerns and that is definitely not that kind of customer experience we strive for. Although you have been in contact with our customer care team today, I will be sure to work with our production team to try and get this out to you ASAP. I will be following up with you directly via e-mail as well.
I look forward to assisting you further!
Thank you,
Christine