Brennan L.

I ordered a camera at christmas time (Dec. 16th) and it had a standard shipping at (7-9 Days) I was called buy a customer service rep and was told if i wanted my camera before christmas i would need to go and pay an extra $37.00 to express ship. Well 9 days later i called and was told it wouldn't come until 4 days after christmas after waiting on the customer service line for over 75 minutes. Needless to say i wasn't too happy. I was told that i would be refunded the 37 dollars. 3 days later i checked my status online and it hadn't even been shipped and didn't refund me the extra shipping cost. I will wait another 60 minutes to get them a piece of my mind. There was a reason that the camera was so cheap. Never even think of ordering from this company.

PS-The hours are really weird and inconvient