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Brenda W.

Contributor Level

Total Points
80

1 Review by Brenda

  • Survey.walmart

8/20/22

I tried to return a small box (100 pack) Splenda without a receipt because my nephew bought it for me and got the wrong thing. He paid with cash and threw away the receipt. The store wouldn't return it for cash or store card… Was told could only return it for replacement with same item. What the **** good is that if you aren't allowed to use it due to medical restrictions… Said ALL EBT eligible items can only be replaced with the same item! That is BS for people who are not on EBT program! Walmart this is something that needs to be resolved fast. I wasn't even allowed to exchange for the Stevia I needed. So guess what I threw it in the Store's trash can! Totally disappointed in Walmart customer service!

Tip for consumers:
Don’t purchase EBT items in case you pay cash and lose receipt you can’t return or exchange for different item!!!

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