S C.

Today I went to Walmart in Garfield NJ, Zip *******–ST*******, to the cosmetics section. I needed to buy foundation, shadows, mascara, among others. To my surprise, some items such as mascara for my eyelashes had a lock, I searched the entire area for an employee, and I didn't find anyone, I walked to the registers where an employee was arranging cookies, I asked her for help and she told me that is not her department, and to keep looking for the person in charge, well, I kept looking and no one was in the cosmetics area. I returned, again to the register area where I found a group of 3 female employees, and they told me that they can't help me either, yes! Again same answer I was told to go to customer service, I went to the customer service to request that someone go to the area, it is worth mentioning that I already had cosmetics in my hands, that to cross to the customer service area I had to pass the cash registers, and there was also a line of people, so I told Araceli, the woman who refused to help me, and she insist that she can't help me, I asked if she can communicate by intercom, or if she can help me, super rude, she raised her shoulders and She said that it is not her job, I had to go to customer service, go back to the cosmetic department, waited several minutes and still no one arrived. I left only with 3 items and I couldn't buy my mascara because was under lock, and because incompetent, employees.