Brenda T.

I ordered six items in February 14th. After umpteen weekly phone calls (7 in total) I am given the excuse that one item is out of stock and their company policy is not to dispatch until the order is complete (unbelievable). My payment was taken from my Visa card, half on the 16th February and the rest on the 17th. If I cancel the said order what's my chances of getting my money back.? Has anyone had any success, if so would you be so kind as to give me a clue where to start please... thank you in anticipation. B. T.