I have been trying to log onto my account for several days. I have contacted Freedom Mortgage's customer service no less than five times about this issue and I have not received a resolution to this issue. I'm told it's been escalated every time but I have never received any kind of contact from these people to resolve this issue. All contact has been initiated by me and no one has solved this problem. I have spent hours on the phone to no avail.
I get no response to my issue. I'm disgusted with their service.