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Brenda S.

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1 Review by Brenda

CellularOutfitter

  • CellularOutfitter

“Slow to fix incorrect orders”
10/14/17

I put in an order on September 4,2017. I received my order 9/11/17 with one item missing. I emailed customer service 3 times about the missing item. I was told each time that they had looked into it and the item would be sent out shortly. Finally, after not receiving the item I put in a request to refund my money. After 2 requests I received my refund. If the item was no longer available, since it was a limited edition, why wasn't I told from the beginning, that the item was no longer available and a refund immediately made to my account?

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Helpful  (2)
Thank you
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Cellular O. – CellularOutfitter Rep

Hello, Brenda! We apologize, this is certainly not the experience we want you to have and absolutely want to make this right for you! We will wait for your response from the private message we sent you! <3

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Brenda S.'s review of CellularOutfitter earned 2 Very Helpful votes

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