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Brenda L.

Contributor Level

Total Points
81

1 Review by Brenda

  • ID.me

11/29/21
Verified purchase

This is in using id me to shop. I was able to verify my self as a first responder in Canada very easily. The frustrating part is shopping for deals. The only user friendly websites are Under Armour Canada and Adidas Canada. If you use the id.me/shop website they link you to only US websites, except Under Armour. Adidas Canada you have to go directly to their website and find a link on the bottom to a link to discount program. Then from there you can click on an id verify link, then you get a code to cut and paste. Any other retailer website I go to on id me website links me then asks me to verify but only has US address and social security # fields. Nothing for Canadians. Thank God for Under Armour that is user friendly. There is no help or support contact for id me. This is junk. Don't tell us in Canada we can use it and basically we can't.

Tip for consumers:
Don't unless they fix it

* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
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Jessica D. – ID.me Rep

Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
-IDme Social Response Team

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