This company is an absolute scam. They send you a discount code to use against your purchase. Once you do this your money is locked in and they will not give you a refund. The sizing chart is completely off by a full size. When I raised this with Amanda in 'customer service' I was told that the sizing chart is 'just guidance'. The shoes arrived today and I could tell even before taking them out of the box they would be too big. When I initiated the return request I was told I would have to pay for shipping to return them. $250 shoes and this company makes you pay for your own shipping to return the item rather than making it right for the customer by offering to send a return label. This company is awful and I am really sorry that I gave them my business in the first place. Please save yourself the headache (and the money!) and give them a miss.