Bree D.

I'll admit, i've been playing this game since 2013 and it's always been my favourite. It's fun, but the customer service is absolutely HORRIBLE. I've spent well over $150 on vip, and recently renewed my vip only to get permanently banned a few days later! I've contacted them plenty of times, but they just send an automated response and stop replying. The only thing i really do on there is make outfits and idly look through chat rooms, so i've got no clue why i got banned? None of what i do is against the rules? To put it simply, they used to have great customer service, but with the release of msp2 it's gone completely down hill.