BRAYDON O.

Save your money. Lorex has the worst service in the business. They 100% will not stand behind their customers. As a corporate customer with multiple systems after they made an error costing me a mere $1,835.65 and they wouldn't even respond to me after they found out they were at fault. It's a drop in the bucket financially and they are going to throw away a relationship over it. They have zero interest in doing "business" with you. Once they have your money they will simply ghost you. I never write reviews but I was and still am stunned that Lorex thinks treating customers in this manner is good for business. Customer service is ignorant and will do anything to discontinue contact with you once they know they are at fault and they have no intentions of standing behind their actions. In 35 years in business I have never been treated so poorly. Literally in shock of their handling of my case. You have been warned. Save your money and look for a trustworthy partner who has integrity.