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It's been a month and still no rug. Sent them an email asking about my purchase and it was immediately blocked from being able to contact them. Wow. Unbelievable.
Products used:
Never received product
* Rugs USA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hi Brandy,
Thank you so much for your Rugs USA review. Firstly, we want to apologize if there was any misunderstanding in regards to a lack of response from our Customer Service team. We would never block or purposely ignore any of our customers or prospective customers. In the event your email was not answered it would be due to a technical issue on our end and I apologize in any event as you should have been responded to. We have gone ahead and privately messaged you to ensure that at this time you have received your order and are fully satisfied.
Best,
Rugs USA Customer Service